If you'd like to initiate a return, just make sure it's within14 daysand that...
the items are unworn and unwashed
the items all still have their original GRWTH tags attached
there are no damages to the goods in any way
To begin a return, simply e-mail firstname.lastname@example.org, we will provide you with an easy to fill out a returns form, which will need to be placed inside your return package.
Your returns form will help us identify who the return is from when we receive it, so that we can refund you correctly. It will also contain all the information you need to send the package, such as our return address & so on.
Unfortunately, we are not yet in a position whereby we can offer free returns to our customers, however, we intend to introduce this feature soon.
For now, however, the return shipping is in your own hands. Once provided with your returns form, all you have to do is send the package to us.
We do recommend you use a tracked & signed return shipping method, just in case anything may happen to your parcel on its way back to us.
Please note that items on sale can be exchanged or refunded with store discount only. All regular priced items can be refunded in full to the payment method used provided they meet the above conditions.